Our Vision

“A community in which people with disabilities are valued and contributing members”

How We Work

We believe that no single model of support can ever fit everybody. It is important that services and support are designed and developed in line with the values and aspirations of the service user. As a result, no two services will ever look exactly the same – services and support will be different for different people. We create services in partnership with the people who require them.

We constantly pursue opportunities for people to participate in the community and to establish personal, social and community networks.

Our Principles & Values

• Positive relationships are fundamental to positive outcomes
• Personalised approaches are most effective
• Empowerment of people is best achieved through provision of choice and development of competence
• Positive images and perceptions of people and services are promoted
• Benefit to the community is considered
• Services are strengthened through partnerships
• Quality Services and Outcomes are realised through staff with shared vision
• All stakeholders influence service development
• Leadership is provided to promote service and community development

Our Support

Each program is overseen by a dedicated coordinator and staff team. We believe that consistent staff teams and predictable staffing patterns result in higher quality services and support. In this environment, we nurture honesty, respect and trust. We ensure that service users have met and know the staff prior to any support shift.

Our Area

Services are provided across the Mid North Coast Area of NSW.

Most direct support is delivered in the Coffs Harbour and Bellingen communities.

Where support is required in communities outside of Coffs Harbour and Bellingen, we utilise partnerships with other reputable, local organisations. These arrangements are monitored regularly to ensure appropriate, quality services are provided.